Who We Are

Key Lab Direction provides consultation services in laboratory regulatory compliance with an emphasis on quality and safety. Our services will improve and make day to day operations of your clinical laboratory more efficient.

Key Lab Direction was established as a limited liability company owned by its founder. The company is managed by Kye “Key” Williams a professional with over 20 years of experience in laboratory and customer service.

What We Sell

For the benefit of our customers, Key Lab Direction will deliver an exemplary customer experience. Our service provides consulting expertise to identify clinical and process opportunities to increase operational efficiencies. We provide opportunities for personal and professional development to promote organizational growth.


Key Lab Direction customer focus is hospital, emergency care, clinic, physician office (POL), and reference laboratories. Our goal is to help laboratories maintain compliance. All customers are equally important.

Future of the Company

Consulting is a fast-paced, evolving industry. Much emphasis has been placed on laboratory compliance. Key Lab Direction will offer other facilitation services as needed in the future. 

Owner & Principal Consultant 

Kye Williams MBA, CLS AMT, is a dynamic and respected leader with over 20 years of experience in Laboratory, Customer Service, Quality Management, Regulatory Compliance, and Continuous Performance Improvement. She has a strong ability to communicate clearly and effectively to colleagues, patients, staff, and stakeholders. She is energetic and a reliable professional with a proven ability starting and completing task in a timely manner without jeopardizing quality and safety.


  • Development & Implementation of Quality Management Plan
  • Development & implementation of Policies & Procedures or SOP
  • Design & Implementation (startups) of new hospital laboratories
  • Key Performance Indicators (KPI)
  • Excellent Customer Service Skills
  • Service Agreements and Contracts
  • Lab audits - TJC, DNV, COLA, CAP, CLIA & mock inspections
  • Testing & Modifying Laboratory Information System (LIS)
  • Proficient in Documentation & Record Maintenance 
  • Regulatory & Compliance Training
  • Project Management & Organizational Skills
  • Multiple-site Management
  • Team Building Skills
  • System Validation
  • Corrective & Preventative Action